INTRODUCTION
We are committed to providing you with efficient and reliable transportation services to ensure timely and safe delivery of your orders. This transportation policy will provide a detailed explanation of our transportation method, freight calculation, delivery time, and related precautions.
TRANSPORTATION MODE
1.We cooperate with multiple internationally renowned logistics companies to select the most suitable transportation method based on your order destination and product characteristics, including but not limited to express delivery, air freight, sea freight, etc.
2. You can check the estimated delivery time and shipping cost of different shipping methods when placing an order, in order to choose the most suitable option for you.
FERIGHT CALCULATION
1. The shipping fee is calculated based on factors such as the weight, volume, destination, and mode of transportation of the order.
2.On the shopping cart page and checkout page, you will be able to see the accurate shipping amount.
3. We may periodically launch shipping discount promotions, and specific information will be announced on our website.
DELIVERY TIME
1.The delivery time varies depending on the mode of transportation. Generally speaking, express delivery is faster and usually takes 7-10 working days to arrive; The delivery time for air and sea freight is relatively long, which may take 15-30 working days or longer.
2. The delivery time is for reference only, and the actual delivery time may be affected by various factors such as customs clearance, weather conditions, transportation delays, etc.
3. We will do our best to ensure that your order is delivered on time, but we are not responsible for any delivery delays caused by force majeure or other reasons.
ORDER TRACKING
1.Once your order is shipped, we will provide you with an order tracking number, and you can check the shipping status of your order through the logistics company's official website or our website.
2. We will also update the shipping information of the order in a timely manner, so that you can always know the location and expected delivery time of the order.
RECEIPT AND ACCEPTANCE
1. Please ensure that you carefully inspect the appearance of the package upon receipt to ensure that it is in good condition. If there is any damage or abnormal situation, please contact us and the logistics company immediately.
2. Before signing for the package, please make sure to check whether the items inside the package match your order. If there are any issues, please take photos promptly to keep evidence and contact us.
If you do not receive the order within the specified time or find any quality issues with the product, please contact us promptly and we will handle it for you as soon as possible.
SPECIAL CIRCUMSTANCES
For some remote areas or special countries/regions, there may be transportation restrictions or additional fees. Before placing an order, please carefully review the relevant information or consult our customer service team.
For large or overweight goods, special transportation arrangements and fees may be required. We will communicate with you and confirm the relevant matters before placing the order.
CHANGE NOTICE
We may update this transportation policy from time to time. We will publish the updated shipping policy on our website and notify you before the effective date. If you continue to shop on our independent foreign trade website, it means that you agree to accept the updated shipping policy.
CONTACT US
If you have any questions, opinions, or suggestions regarding this transportation policy, please contact us through the following methods:
[jianshiav@gmail.com]
We will respond to your request as soon as possible.